Home Team Support

Need help? Email support@gethometeam.app. We usually reply within one business day.

Adding a team calendar

Home Team uses the calendar subscription link your team app provides. In your team app, look for "Sync", "Subscribe", or "Export calendar", then copy the link (it often starts with webcal:// or https://) and paste it into Home Team under Settings → Add calendar. If Home Team says the link isn't a calendar, you may have copied the team's web page instead of its calendar link.

Leave alerts aren't showing up

Open iPhone Settings → Notifications → Home Team and make sure notifications, and Time Sensitive Notifications, are on.
Add your home address in Home Team so it can work out when to leave.
Alerts go only to phones that tapped "I'm driving" or "Going" for that event.

Sharing with your household and guests

In Settings, pair a co-parent's phone so you share calendars and "who's driving". You can also invite up to 4 guests, such as grandparents, to follow the schedule for free.

Subscriptions

One subscription covers your whole household.
To cancel or change your plan: iPhone Settings → your name → Subscriptions → Home Team. Cancel at least 24 hours before the renewal date to avoid being charged.
New phone or reinstalled? Tap Restore Purchases on the subscription screen.

Early-access list (website)

If you joined the list on gethometeam.app, we collect your email plus optional profile answers (kids who play sports, how many team apps, which apps, city and state). We store them with Resend and use them only to contact you about Home Team early access and launch, plus occasional updates if you checked that box. Unsubscribe any time, or email support@gethometeam.app to delete your waitlist info. The Home Team app itself does not collect your email.

Deleting your data

Your schedule is stored on your phone. Household setup is also stored on our server so paired phones stay in sync; it's deleted when the last phone leaves the household (Settings → unpair), or email us. See the Privacy Policy for details.

Who makes Home Team

Home Team is operated by Front Porch Apps LLC. Contact: support@gethometeam.app · 13110 Birch Dr Ste 148 PMB 169, Omaha, NE 68164. Our Terms of Use are Apple's standard license agreement.